Last Updated: December 2025
Pyratec (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our online store, website, or mobile application.
By using our e-commerce services, you agree to the practices described in this policy.
1. Company Information
Company Name: Pyratec
Business Type: E-Commerce – Consumer Electronics
Country of Operation: Egypt
2. Information We Collect
When you use our e-commerce platform, we may collect:
a) Personal Information
Full name
Email address
Phone number
Shipping and billing addresses
Payment information (processed securely via third-party payment gateways)
b) Account & Login Information
Username
Order history
c) Communication Data
Customer support inquiries
Emails or messages sent to Pyratec
3. How We Use Your Information
We use your information for e-commerce-related purposes, including:
Processing and fulfilling orders
Managing payments and refunds
Shipping and delivery of products
Providing customer service and support
Sending order confirmations, updates, and promotions (if consented)
Improving website, app, and shopping experience
Detecting and preventing fraud or unauthorized transactions
Complying with legal and regulatory requirements
4. Legal Basis for Processing
We process personal data based on:
Your consent (for marketing and newsletters)
Performance of a contract (for fulfilling orders)
Compliance with legal obligations
Legitimate interests (for fraud prevention, analytics, and website improvements)
5. Cookies and Tracking
Our website and app use cookies and similar technologies to:
Ensure proper website functionality
Track website usage and improve user experience
Remember user preferences and login information
You can manage or disable cookies in your browser, but some features may not function properly.
6. Sharing Your Information
We do not sell your personal data. We may share information with:
Payment gateways and banks for payment processing
Delivery and logistics partners for order fulfillment
IT service providers for website and app maintenance
Marketing or analytics partners (with consent)
Government authorities when required by law
All third parties are contractually obligated to protect your data.
7. Data Retention
We retain your personal information only as long as necessary to:
Complete your orders and provide services
Comply with legal or tax requirements
Maintain records for legitimate business purposes
Data that is no longer needed is securely deleted or anonymized.
8. Data Security
We implement technical and organizational measures to protect your information, including:
Encryption of payment data
Secure servers and firewalls
Restricted access to personal data
While we strive for maximum security, no system is completely secure.
9. Your Rights
You have the right to:
Access your personal data
Request corrections or updates
Request deletion of personal data (subject to legal obligations)
Withdraw consent for marketing communications
Object to certain data processing activities
To exercise your rights, contact us using the information below.
10. International Data Transfers
If your data is transferred outside Egypt (for example, to cloud hosting providers), we ensure appropriate safeguards in line with Egyptian law.
11. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated revision date.
12. Contact Us
For any questions about this Privacy Policy or your personal data:
Pyratec
Email: contact.pyratec@gmail.com
Phone: 01100098313